Hotel Policy
WELCOME TO BAMBOO BEACH RESORT
We are delighted to have you as our guests and extend to you our Warmest greetings. Your comfort and satisfactions are our top priorities. And we are committed to ensuring that your stay with us is both enjoyable and memorable.
Our dedicated team is here to assist you with anything you may need during your time and stay with us, Whether it’s recommendations for local attractions, Dining options or assistance with any inquiries. Please don’t hesistate to reach out to our friendly staff.
As you settle into your accommodations, we hope you find them to be comfortable and inviting, should you require any additional amenities or have any special requests to make you stay more enjoyable, Please let us know and we will do our outmost to accommodate you.
Thank you for choosing Bamboo Beach Resort, as your home in the island, for your stay we trust your time with us will be both relaxing and memorable. Should you have any questions or need assistance at anytime, Please don’t hesistate to contact and inform our Staff.
Once again, Welcome to Bamboo Beach Resort. We hope you have a wonderful stay with us.
Warm regards,
Jaypee
Owner / General Manager
HOTEL POLICY
BILLING POLICY – Please update your room charge before 11:00AM to avoid delay in the processing of your bill. For extension of stay, kindly ask our Frontdesk staff. If guests has not check out by the due time, the hotel reserves the rights to transfer their belongings to a storage area. In addition, the hotel shall not liable or be responsible for any loss or damage arising from the transfer.
EARLY CHECK IN / LATE CHECK OUT – It is subject to room availability and with a corresponding fee.
NON-SMOKING ROOM – All rooms are Non-Smoking Room. The Hotel provided a designated csmoking area. Should there be any violations, a cleaning fee of P5,000.00 will be charge to the guests.
ROOM MAKE UP – Please accommodate our housekeeping team to clean you room. If you wish not to cleaned your room, kindly informed our Frontdesk staff on duty.
ROOM KEY – Please endorse your room key to the reception when youb are leaving the hotel. P1,000.00 shall be charge to the guests for alost key.
PRIVACY – We shall respect your privacy at all times. However, illegal activities such as gambling, consuming of prohibited drugs. Etc… are not allowed. As general rule, please observe silence and un-acceptable behavior will not be tolerated.
VISITING HOUR – Visitors of our inhouse guests are requested too see our reception for registrations. Visiting hours are allowed only from 6:00AM to 10:00pm. For those who are want to staybeyond 10:00pm shall be charged with our current Extra person rates.
DAMAGES and MISSING – Damages and losses of hotel properties shall be charged to the guests. Sucj damages include are not limited to towels and linen stains due to HENNA TATTOO, INK, HAIR DYE, OIL and DISCOLORATION.
COOKING of Food – Cooking or heating of food inside our guests rooms are strictly prohibited. Our Kitchen personel are more than willing to accommodate nyour meal requirements which is open from 6:00an – 10:00pm.
PETS – are not allowed to hotel guests rooms.
SAFETY and SECURITY – Keep your door close at all times. Management are not liable for any loss of items inside the guests rooms
LAUNDY SERVICES – Bringing in and using of electric flat iron is strictly prohibited. Please inform the Front Office regarding your laundry needs.
*All times indicated in the policies are expressed in hotel’s local time (GMT +08:00).
Check in Time: 02:00 PM – Check out Time: 12:00 PM
Modification: Any modified within 15 days prior to arrival date will incur the first night charge. Any modification within 7 days prior to arrival date will incur the full period charge.
No-show: Guests who do not arrive within 24 hours of the check-in date and time of the hotel will be charged the total room cost of the reservation.
Airport Transfer: Please inquire to our Frontdesk about transfer costs.
Breakfast Serving Time: Breakfast is from 6:00am – 9:00am.
Children and Extra Bed Policy: All children are welcome Up to two (2) children below seven (7) years old can stay in the room when using the existing bedding. Older child or adult is charged Php 1,000.00 (with breakfast) / Php 750.00 (without breakfast) per night per person in an extra bed. Maximum capacity of extra bed in a room is one (1) only.
Security Policy: Firearms or any life threatening weapons are prohibited.
Management reserves the right to confiscate and withhold possession throughout duration of guest’s stay.